Mental Health Crisis Management
Course
Location
2 Weeks
$520
March 5th
Are you a healthcare professional, facing unique challenges in providing mental health care?
Our Mental Health Crisis Management training provides essential knowledge and practical skills to effectively manage mental health emergencies and promote well-being in even the most challenging environments. This training course would be of particular interest to those working as professional frontline workers in the following sectors:
Community-based first responder or Volunteer first aider
Emergency medical responder / ERT – mining/oil & gas/construction
Workplace first responder
Workplace first responder
• Security Officers
In-person classroom sessions
It covers a broad range of topics, starting with an understanding of the Mental Health Act 2014 and key legislation that guides practice, alongside the Charter of Mental Health Care Principles. Participants will learn about common mental health disorders, treatment options, and medications, with an emphasis on evidence-based practices and verbal de-escalation skills. The course also addresses the importance of ethical practice, legal compliance, and safe manual task handling within mental health settings.
Students will gain expertise in navigating challenging situations, including exposure to aggressive behaviours, with training in de-escalation techniques, basic defensive tactics, and self-awareness. Additional areas covered include working collaboratively in multi-disciplinary teams, managing health and safety in the workplace, infection control, and applying the principles of least restrictive interventions. The course also covers strategies for maintaining safety in confined spaces.
This course equips participants with the necessary tools to provide safe, ethical, and culturally sensitive care in mental health environments, promoting both individual and collective well-being.
Please note this course is non-accredited training.
Key Training Areas
- Mental Health Act 2014 and Legislation
- Mental Health Care Principles
- Common Mental Health Disorders and Medications in Mental Health
- Mental Health Treatment options
- Mental Health Assessment
- Exposure to aggressive behaviours
- Verbal De-Escalation techniques
- Least Restrictive Interventions
- Confined space self-defence
- Protect self and others using basic defensive techniques
- Self-awareness and personal frameworks
Duration: 3-day course, 8.30am – 4.00pm
There are no entry requirements for this qualification.
Cost: $1800 per person
Special introductory price for February course date only -$1200
At successful completion of the training each participant will receive a Certificate of Attendance. Mental Health Crisis Management training is non-accredited.
Career Pathways in Australia
Certificate II in Medical Service First Response
Career Path:
- Ambulance Officer
- Medic
- Industrial Medic
- Mental Health Transport Officer
- Emergency Services Officer *
- Require Cert III Mines rescue also required
- Pathway to higher education
Days in Class: 35 days
Online units: 5 units
Placement: 160 hrs
Total completion time: 12 months
This will change according to student availability to complete all modules.
Certificate IV in Health Care
Career Path:
- Ambulance Community Officer
- Casual Ambulance Officer
- Ambulance Attendant
- Emergency Patient Transport Officer
- Industrial Medic
- Volunteer Ambulance Officer
Days in Class: 20 days
Online units: 4 units
Placement: 80 hours
Total completion time: 12 months
This will change according to student availability to complete all modules.
Diploma of Emergency Health Care
Career Path:
- Ambulance Officer
- Medic
- Industrial Medic
- Mental Health Transport Officer
- Emergency Services Officer *
- Require Cert III Mines rescue also required
- Pathway to higher education
Days in Class: 35 days
Online units: 5 units
Placement: 160 hrs
Total completion time: 12 months
This will change according to student availability to complete all modules.
Certificate III in Non-emergency Patient Transport
Career Path:
- First Aider
- Advanced First Aider
- Patient Transport Officer
- First Responder in Health Care
Days in Class: 9 days
Online units: 2 units
Placement: 8 patient transport (2 to 3 shifts)
Total completion time: 6 months
This will change according to student availability to complete all modules.
Payment Options
VET Student Loans – study now, pay later.
An Australian government loan that provides financial support for students pursuing advanced training in nationally recognised courses.
Payment Plans
We offer flexible payment plans to make managing tuition costs easier for our students. Tailored to suit your needs, our plans help you invest in your education without financial stress.
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We offer flexible payment options including upfront payment, monthly payment plans, and VET Student Loans (for eligible students).
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What our Customers Say
Today my husband and I attended Wilson medical one at Belmont and attended First aid and CPR course taught by Erin who was amazing, very interesting, approachable and made things simple and understanding.
Thoroughly enjoyed the course best one I have attended and learnt sooo much more.
Highly recommend this course ,you will not be disappointed.
Gill Hodges
The diploma course is worth doing. The instructors are experienced and have a wide range of knowledge and they take the time to help students that are struggling.
I would and have recommended Wilson Medic One to people who have asked where is the best place to get my certificate IV and or Diploma.
Ivanka Radalj
Today my husband and I attended Wilson medical one at Belmont and attended First aid and CPR course taught by Erin who was amazing, very interesting, approachable and made things simple and understanding.
Thoroughly enjoyed the course best one I have attended and learnt sooo much more.
Highly recommend this course ,you will not be disappointed.
Gill Hodges
Customer Testimonials
Today my husband and I attended Wilson medical one at Belmont and attended First aid and CPR course taught by Erin who was amazing, very interesting, approachable and made things simple and understanding.
Thoroughly enjoyed the course best one I have attended and learnt sooo much more.
Highly recommend this course ,you will not be disappointed.
Gill Hodges
Amazing facilities and trainers that will help you every step of the way massive shout out to Chris and Erin who will help you massively when you are struggling with anything. They also ensure that training is top tier standard so you can get out there and be the best at your practice. Wouldn’t recommend any other place to conduct your training
Liam Smith
I did the Cert III Non Emergency Patient Transport course. Chris and Erin are amazing, very informative, especially when we did multiple scenarios to get our skills up. Will surely be back to do my Cert 4 and Diploma!
Farzana M
I called Wilson Medic One after another business was booked out they were fantastic people that drove me to my specialists appointment and return after I can definitely highly recommend Wilson Medic One to get you to your appointments or hospital times even for early hospital book in times for procedures as they are a 24 hr service and very professional thanks heaps
Edward Mole
The diploma course is worth doing. The instructors are experienced and have a wide range of knowledge and they take the time to help students that are struggling.
I would and have recommended Wilson Medic One to people who have asked where is the best place to get my certificate IV and or Diploma.
Ivanka Radalj
Today my husband and I attended Wilson medical one at Belmont and attended First aid and CPR course taught by Erin who was amazing, very interesting, approachable and made things simple and understanding.
Thoroughly enjoyed the course best one I have attended and learnt sooo much more.
Highly recommend this course ,you will not be disappointed.
Gill Hodges
I did the Cert III Non Emergency Patient Transport course. Chris and Erin are amazing, very informative, especially when we did multiple scenarios to get our skills up. Will surely be back to do my Cert 4 and Diploma!
Farzana M
Amazing facilities and trainers that will help you every step of the way massive shout out to Chris and Erin who will help you massively when you are struggling with anything. They also ensure that training is top tier standard so you can get out there and be the best at your practice. Wouldn’t recommend any other place to conduct your training
Liam Smith
After completing the Diploma of emergency health care late last year I simply cannot recommend this place enough.
The staff are absolutely amazing not only do they break the ice in the class room to ensure everyone gets along, the way they explain and break the educational material down through class discussions and quite fun activities makes this course super enjoyable for anyone wanting to pursue a career in the medical industry.
No matter your skill level or background the staff and management will be there to help you understand, and grasp the learning materials that are provided throughout the cert 4 or diploma.
11/10, This was definitely one of the most enjoyable courses I have completed.
Alex Taylor-vivian
I called Wilson Medic One after another business was booked out they were fantastic people that drove me to my specialists appointment and return after I can definitely highly recommend Wilson Medic One to get you to your appointments or hospital times even for early hospital book in times for procedures as they are a 24 hr service and very professional thanks heaps
Edward Mole
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